Health and Beauty Solutions at Asendia

How e-PAQ international parcel delivery works

e-PAQ_logos-03

What we do and how we do it.

More choice.

Agile.

Affordable.

Sustainable.

See the e-PAQ range

HOW WE DO IT

What we do

We handle the exportation of your shipments, and manage a network of trusted postal and parcel partners in each country that handle the final mile.

We provide the shipping platform and pricing. You just need an account with us!

shoppers-orders-blue-3
Item packed & labelled using Asendia’s labelling platform
truckblue
Your parcel is collected and delivered to Asendia
plane-blue
Asendia handles exportation processing & sends internationally 
house-blue
Customs checks on arrival handled by our customs agent
delivery-blue
Depending on the e-PAQ solution chosen, your parcel is delivered by a local postal or parcel partner in the country
tracking-blue
With e-PAQ Plus, e-PAQ Select, e-PAQ GO, and e-PAQ Elite, item tracking is available.

Who are our final mile delivery partners?

e-PAQ Standard No Line-1 and e-PAQ Plus No Line utilise postal partners worldwide.

e-PAQ Select No Line and e-PAQ Elite Logo are in partnership with a range of b2c parcel specialists in major and emerging e-commerce markets.

e-PAQ-GO_transparent-small provides a choice of lockers and collection points, with multiple partners across regions.

Our shipping platform is integrated with each final mile provider and your order management system so all shipments can be managed and tracked in one place.

See the e-PAQ range

LA POSTE AND SWISS POST NETWORKS
Asendia was founded by La Poste and Swiss Post, giving us unique access to their postal and parcel brands around the world including: DPD, Colissimo, Chronopost, Broad Reach, Ninjavan... 

AN OPTIMISED PARTNER NETWORK
We supplement Group operations with postal partners in 220 territories and dozens of b2c parcel specialists.

PRICES
We have negotiated rates with each final mile carrier so provide a price that includes end-to-end delivery. You just need an account with Asendia.



Benefits of our network model

We are experts in parcel exportation, customs and shipping technology; our partners in each country excel in handling the final mile.

  • More customs and delivery options, to suit your business and local market preferences.
  • Reliable and trusted delivery brands in more countries.
  • Switching partners is possible if better options or prices become available.
  • Cost-effective; we can choose the best value final-mile providers in each country, and handling millions of parcels worldwide gives us excellent buying power.

You only need an account with Asendia

Group 10531@2x
asendia-enterprise-final-mile-graphic-mobile-01

Powerful shipping software provided

Fast order processing, smooth customs clearance, and seamless integrations

Our shipping platform provides the labels and tracking information you need for each shipment no matter the final-mile carrier. It manages customs data correctly for smooth cross-border processing.

Sell anywhere
Whether you use platforms like Shopify or Magento, sell on marketplaces, or have bespoke IT requirements, we can connect with you.

See the e-PAQ range

Asendia labeling

Parcel processing centres worldwide

Fast, efficient and reliable exportation.

Our distribution centres prepare parcels for their journey by air or road. Watch this video of our automated centre in the UK.

See the e-PAQ range

How we choose our final-mile delivery partners

We work with multiple partners in most countries to ensure we can offer the choice retailers and shoppers desire. Our delivery partners must achieve KPIs for reliability, be easy to use, ethical, and provide great value for money.

See the e-PAQ range

Group 4757@2x
Familiar to shoppers
Group 4747@2x
Convenient
Group 4745@2x
Flexible
Group 4755@2x
Affordable
Group 4749@2x
Reliable
Group 4751@2x
Easy to track
Group 4753@2x
User-friendly returns

We can switch providers if required
Our flexibility to pivot to new partners in response to performance dips or to take advantage of emerging services and pricing options provides unparalleled agility.

What could e-PAQ by Asendia do for your online store?

Unlock the full potential of global e-commerce with ease.

See the e-PAQ range

Grow

Your business internationally

Trusted, convenient and affordable
Increase international shoppers’ likelihood of clicking the checkout button by offering a choice of trusted, convenient and affordable delivery options.

Maximise

Positive delivery experiences

Global delivery made local
A poor delivery experience will lose you customers and handling “where’s my parcel?” queries and customs issues is costly. Asendia can offer reliability, tracking and notifications.

Reduce

Your shipping costs and save time

Optimised prices and processes
With one integration, you have access to multiple services and destinations at excellent rates. Plus, our technology and processes make it easy and efficient for you to manage.

LOCALISED DELIVERY OPTIONS

Don't limit your potential by working with just one delivery provider.

An account with Asendia empowers you to offer a choice of delivery options designed to suit local market preferences.
Watch your conversion rate grow!

Join the leading brands achieving competitive advantage with e-PAQ.


See the e-PAQ range

Image 6@2x
Image 7@2x
Image 8@2x
Image 9@2x
Image 10@2x
Image 11@2x
Image 12@2x
Image 13@2x

We smart-design your e-commerce across borders.

Group Logo

Contact Us

LinkedIn Social Icon  YouTube Social Icon  Instagram Social Icon

© 2026 Asendia Management SAS

100% Carbon Neutral Footer

 

LinkedIn Social Icon  YouTube Social Icon  Instagram Social Icon

Contact us

100% Carbon Neutral Footer

Part of the Asendia Group

 

© 2024 Asendia Management SAS